With a close team of highly skilled and experienced medical industry professionals and technically trained engineers, we will always go above and beyond to provide only the best solutions for our clients.
Our Commitments
We are actively working to better understand our esteemed client’s demands and requirements while further improving our services.
Performance Analysis
Yearly assets performance analysis test report
Reagent Advance
Realtime web-based Reagent advance program
Exchange Program
Reagents has less than 2 months expiry
Helpdesk
Dedicated helpdesk
Reagent Mapping
Monthly reagent mapping and planning support for each Klinik Kesihatan
Competency Program
Quarterly competency program for junior Medical Lab Technologies (MLT)
Support Service
Continuous support services for technical, application, and Quality Assurance
User Training
Continues users training program for junior and new Medical Lab Technologies (MLT)
E-Library
Web-based e-library for continues education program
Free Upgrading
Continuous free software upgrading for CobasLink software
User Visit
Monthly user visits by the assigned representative
Dedicated Team
Dedicated team assigned to support project
Budgetary Proposals & Test Analysis Mapping
Beneficial solutions to guarantee improved performance
Lab Design & Layout Consultancy
Advise the most effective design for easy daily operations
Free Poct Device Placement
Complementary point-of-care testing device placement at ideal location
Awareness Campaign For Selective Disease
Organize campaigns to
raise awareness
of selected disease
Installed Base
The highest installed
base
Site Evaluation & Relocation Process
Assess the location to ensure top functionality
Customer Social Responsibility
The company’s dedication conducting business ethically
Good Lab Practice
Reliable and accurate conduct of scientific experiments and research in laboratory settings