Internal Quality Control (IQC) / External Quality Assurance (EQA)
Metro Sihat provides an internal quality control and an external quality assurance to ensure the overall quality of laboratory test procedures.
Internal Quality Control (IQC)
Includes personnel, instrumentation, document control, reagent control and corrective action.
External Quality Assurance (EQA)
External quality control is important to ensure the laboratory is performing to an external standard.